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FREQUENTLY ASKED QUESTIONS

What's included in the price?

Hire price includes full set up and styling of your chosen décor. Also included is the delivery collection to and from your venue within 15 mile radius from CH7. (Charges apply to venues outside this area). 

How far in advance do we need to book?

Once you have a date and venue get in touch for your free consultation.

Is there a minimum hire spend?

Yes, the minimum spend is £250.

How much is delivery and collection outside of 15 miles?

After 15 miles there is an additional cost of 45p per mile. 

Do you require a deposit? 

Yes a £150 deposit at the time of booking to secure your date. The remainder of your balance can be paid in instalments or full payment is required 4 weeks before your event. For balloons only the deposit is £50. 

What are the floral arrangements made with?

All floral arrangements are made with high quality of silk artificial flowers and foliage. We are happy to work with your florist if you opt for real flowers. 

I can't see what I want on your page? 

Please book in a free consultation to discuss your ideas and we are happy to source these for you. We are always expanding. 

Where area do you cover? 

Cheshire and North Wales but we are more than happy to travel but costs will apply. 

What if I need to cancel/amend my booking?

If you need to cancel please let me know as soon as possible. You will not be charged however the deposit will not be refundable. If you need to cancel within 4 weeks of your event, all charges are non-refutable. You can amend up to 4 weeks before.

Liability.

We will give you a copy of our terms and conditions before any items are hired out. Once you pay your booking fee you agree to accept these terms. 

How it works.

  1. During your free consultation we will discuss your venue styling and ideas.

  2. After consultation you will receive your individual and unique quote tailored to you.

  3. If your happy, we require a deposit to secure your date, Please note this is non-refundable if items are damaged.

  4. During the process you can tweak or add items to finalise your vision.

  5. On the day - we will arrive to set up and create a beautiful space, we will also return to dismantle and collect all hired goods the day after.

Get in Touch if you have any questions. 

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